Loelle's LookBook

Messaging MVP

Messaging began simply as a tool for users to get help with purchasing decisions from specialized agents at the product page level. Over the course of the last year, the feature grew into a Messaging Center that merged communication with customer service, friends, and collaborators in Idea Boards– all touch points intended to help customers discuss product and make decisions even more seamlessly.

Role: Product Designer

Skills: User flows, competitive analysis, user testing (writing and moderation), InVision and Sketch